Issues and crisis management

Difficult issues or a crisis can generate damaging and negative comment about a company which can erode customer confidence, damage equity value and undermine staff morale.

This can occur in any industry. Working in close liaison with the client, TCH Round Table can help to set up a crisis team to develop strategy and collateral as well as interface with the media if appropriate. The team will help the client manage the process in a way that minimises the potential damage and moves the business forward after the crisis has passed.

The services we offer include:

• crisis and issues management
• crisis scenario rehearsals and contingency planning
• continuous and close consultation at a senior level
• liaison between the relevant parties within the company
• management training
• setting up and managing a crisis PR team.

For further information on the TCH Round Table issues and crisis management service contact:

Robin Swinbank
Telephone: 020 8741 8951    Email: robin@thecounselhouse.com